My Audio driver keeps getting uninstalled

You might be using your computer and then suddenly you use sound. You try to turn up the volume but a message appeared that there's no Audio device installed. You check your device manager and your Audio device is still in there. You just re-installed the driver yesterday. What going on?

There's nothing wrong with your computer, physically. There's a VIRUS causing this problem. if you try to go to SERVICES.MSC and look for the WINDOWS AUDIO SERVICE, you'll find that it's been disabled. If you start the service the sound will come on again so there's no need to re-install a the sound driver. What you do need is to get yourself a better anti-virus program. You can also just use MALWAREBYTE. It's free.

This device cannot find enough free resources that it can use (code 12). Resolved!

So I had this customer earlier who I spent almost 3 hours on the phone trying to resolve this issue. The guy had an old Dimension XPS and decided to upgrade his Video card from an ATI AGP 128MB to an NVIDIA 9400GT PCI 1GB! So the issue started with the display lagging whenever he scrolls up or down and when moving individual windows. We checked device manager and there was a yellow mark on NVIDIA 9400GT.

Here are the things we tried:

1. Uninstalled and re-installed video driver.
2. We went to BIOS setup (F2 on startup), Integrated Devices> Video Controller, then we changed AGP to AUTO.
3. We even reseated the video card and CMOS coin battery.

All these didn't make a difference. It's true that ATI Control panel from the old GPU won't uninstall so this may also be causing the problem. Upon research we stumbled upon a forum

posted by MPTECH

I finally contacted MSI and here's what they told me:
Ensure you have latest Bios update for your board (If you have not done so already). Please try with clearing the cmos setting on Jbat1 jumper/SW1 Switch or removing the battery on the mb out for 1 minute and put it back in with power off. Turn system back on load optimized default setting in bios cmos, save exit. If you didn’t start out with a clean/fresh load of Window please do so for best result.

We ended up doing so and it worked. Thanks MPTECH!

Configuring updates stage 3 of 3 RESOLVED!

This Issue is one of the toughest I've handled. Almost every time I encountered this I end up doing an Operating System re-installation. But I found a solution that actually works!

This is from the forum.

You wouldn't even need to do a roll back of the sytem. Here is what you need to do.

1. Boot the computer into the “Safe Mode” options by pressing F8 prior the Windows Logo.
2. Select the option “Repair Your Computer”
Note: If you do not have this option, you will need the client’s Windows Disc. Once you have that disc, boot into it as if you were to install windows and after you select the language you will get the “Repair Your Computer” option.
3. Now you can get into Command Prompt
4. From the Command Prompt window, navigate to \Windows\winsxs folder
5. Then type: rename pending.xml to pending.old.xml
6. Now reboot the PC, you might still see the configuring updates, but this time it will go away.

And walaa, there you go, problem fixed.

Thank You

Indeed, THANK YOU!

The Dell Dock download

One of the interesting applications for Dell computers is the Dell Dock. Aside from being an eye-candy, the dock also serves to organize the programs and shortcuts so that they're not cluttered on your desktop screen. This can go on the top, bottom, or at the sides of the screen. Dell Dock first came out to complement the style and look of Windows Vista. It looked even better when used on Windows 7. In my opinion it was made in attempt to rival the MAC DOCK but it falls a bit short on that attempt. But at least there's something we could use as PC users that's almost as good.

Anyways, there's a negative side to using the Dell Dock. It seems to take up a lot of memory especially if you have the Vista Side Bar running with it. This will make your computer run slower if you don't have enough RAM memory.

So if you're still interested in getting the Dell Dock for your computer it's available at

AC adapter wattage and type cannot be determined

What do you do when 1 day your Laptop's Battery is no longer charging and you get an error message like this when you boot up the computer. It's not an error message you'd want to seen in the morning. So here are the steps you should do in this kind of predicament.
1. Do as the error message says and Reseat the AC power cable, while you're at it, reseat the battery as well.
2. If your battery is still 10% full, you could update the BIOS of the computer.
3. Press F2 and check the Battery Health and Battery Info. You will have and idea whether the battery or the AC adapter is the one causing this problem.
4. Test using a known good AC adapter and Battery.
5. If after trying a different AC adapter and Battery and it's still showing this message or if it's still not charging, Tech supports usual nest step would be to send a technician to replace your motherboard.
6. For Studio XPS 16 and Studio XPS 1340, and upgrade from 95W to 130W AC adapter has been rolled out by dell because power requirements for these systems seems to be more than they originally expected.

Coverage of Expired Warranty Support

One day, your computer crashes. You run a hardware diagnostics and all test passed. You're not tech savvy at all and have no Idea how to resolve this problem. You're aware that your warranty is expired but you still decided to call Dell's renowned technical support to see what they can help you with. The operator tells you that you have to Pay $59 for support since you're out of warranty.
You decided to pay it anyway even if you couldn't understand the rep's strong foreign  accent. The rep gives you your confirmation number and you're transferred to a technical support person who seems to know what he's doing. He takes your confirmation number and guides you to fixing your computer. It takes him less than 30 minutes to fix it. You're completely amazed and thought the $59 was worth it.  But at the back of your mind you still have no idea what the coverage of the Expired warranty you paid for was.  So I'm here to tell you what it's all about.

Facts about your Expired Warranty Support (EWS)
1. The $59 is non-refundable except on occasions when no troubleshooting was done on the part of Dell.
2. The support group who will assist you is Dell's Hardware tech support, not  Solution Station (Software Dept)
3. Re-installing of windows and slow performance issues are covered.
4. The support period is 30 days only, unless the case has not been resolved in that time frame, then it would be indefinite..
5. Virus removal and data backup is not covered by this service.
6. You can call as many times as you want or as many hours as you want. It's all covered. Hehe!
7. lastly, EWS does not cover parts replacement. If parts are physically or mechanically damaged, the

The House Button

If you're a new user of a Dell laptop there are probably things on this computer that you don't see on others laptops. The House button is probably one of them. This is a fascinating fact I learned when I first worked with Dell computers.A lot of people just use their laptops as portable DVD (or Blu-ray) players. So why bother with booting up the computer when you can just press a button and it will automatically bring up a program that plays movies from your disc without having to go through windows?

Check your Dell computer's warranty online

Every day a there's a Dell computer that expires and Dell is making lots of money from customers whose warranty is expired but needs assistance with their computers. Although the company usually sends notice or calls a few days before the due date, somehow the email gets lost or the call doesn't go through. Next thing you know your computer has problems and you're having second thoughts of calling technical support for assistance because of the uncertainty of your warranty.

Dell XPS computers, by default, only have 1 year warranty. So if it's been a year and you don't recall extending your warranty when you bought the computer or after, chances are your warranty is expired.

But how do I know for sure?!

My New Dell computer did not come with any discs!

You might be wondering why your new computer did not come with any CD's. The information below contains a bit of the reason why.
Discs are still available though, but you'll have to call Technical Support to request for it, or you can just go to this website,

****The following was taken from the dell community website***

Media Reduction Initiative (effective April 1, 2010)

* Effective Apr 1, 2010, consumer systems will no longer include the Operating System or Resource Driver discs. Utilize DataSafe Local to restore/create copy of the media
DataSafe Local provides you with the capability to create a set of Recovery Discs that contain a complete copy of all software installed on your Dell computer. By creating these Recovery Discs, you are making a backup of all the software that was installed on your computer at the factory, which allows you to reinstall all applications, drivers and the Windows operating system shipped with your computer. While there is a similar copy of the software in the recovery partition, creating recovery discs provides additional protection for the factory installed software.
DataSafe Local FAQ

My Dell Downloads
My Dell Downloads provide you the access and tools to quickly create backup and recovery media or restore your system to factory settings. You can either choose to download and install an application or make a copy of the download, subject to any limitation in the application's license agreement
* You can either choose to download and install an application or make a copy of the download
* The maximum number of downloads in any case is 3 per application
My Dell Downloads FAQ
* List of Applications available from My Dell Downloads
Facial Recognition by Sensible Vision
Power DVD (DVD)
Power DVD (BD)
Roxio Easy CD-DVD Burning DE
Roxio Burn
Dell Webcam Central
Trend Micro PC-cillin (15/24/36months)
Sapphire McAfee (15/24/36months)

Dell Alienware Desktop and Laptop PCs (minus the M11x)  are excluded from the Dell Media Reduction Initiative. This means those Alienware PCs will receive the Recovery Discs.

STUDIO XPS 7100 review

6-Core is here!
I was thinking of writing a review for the Studio XPS 7100 but I found this really good review and thought that I can't maek a review any than this on. Click here to read the review.



We posted this device before when it was still called Dell Mini5. Now the Dell Streak is making waves in the blogosphere. It would be dell's bet with he rising popularity of tablets but unlike other tablets, the Streak is only 5 inches.
“The Dell Streak hits the sweet spot between traditional smartphones and larger-screen tablets,” said Ron Garriques, president, Dell Communication Solutions Group. “Its unique size provides people new ways to enjoy, connect, and navigate their lives.”

Like an increasing number of our laptop and netbook products, Dell Streak will ship with cushions made from compostable bamboo.

Key Features:
  • Integrated Google Maps™ with turn-by-turn navigation, street and satellite views
  • A full screen browsing experience with a 5-inch capacitive multi-touch WVGA display
  • Easily integrated social media apps: Twitter™, Facebook, YouTube
  • High resolution 5 MP camera, VGA front facing camera, removable battery, built-in Wi-Fi, 3G and Bluetooth connectivity options
  • 2GB* of internal dedicated storage provides plenty of space to access and download Google Android Market’s many options
  • Packaged with cushions made from 100 percent sustainable, compostable bamboo
  • Android platform complete with Android Market and Dell user interface enhancements
  • ARM-based Processor: Qualcomm’s powerful and efficient Snapdragon chipset and software platform with integrated 1GHz processor
  • 3G + WiFi + Bluetooth
  • UMTS / GPRS / EDGE class 12 GSM radio with link speeds of up to HSDPA 7.2 Mbps1 / HSDPA
  • 5 MP autofocus camera with dual LED flash. Easy point, shoot, and uploads to YouTube, Flickr, Facebook and more
  • User accessible Micro SD expandable memory available up to 32 GB2. Store up to 42 movies2 or 32,000 photos2, or 16,000 songs2 with 32GB* Micro SD

Studio XPS 16 Performance and Video issues

Issue: performance and video  issues may be notices on Studio XPS 1645/1647/1640 and Studio 1747 when system is running high intensive applicatios.

Affected systems: 
  • Studio XPS 1645 systems shipped before March 15th
  • Studio XPS 1647 systems shipped before April 16th
  • Studio 1747 systems shipped before May 19th
  • Studio XPS 1640 systems
Solution: Download and install the latest BIOS and Request for 130W AC adapter and power cord from DELL SUPPORT 1-800-232-8544 or visit the chat support at

temporary post- please ignore


Studio XPS M1340 randomly freeze

Issue: Studio XPS M1340 systems Installed with Windows 7 64-bit may randomly freeze during normal use and/or report an nvstor64 error in Event Viewer stating the device was reset.

Solution: Download and install the latest NVIDIA AHCI Controller patch from DELL SUPPORT. click here

Top Ten Antivirus Software

Getting a virus infection is one of the worst things that could happen to your computer so the demand for a good anti-virus program is higher than ever. We all want the best that's out there. But what is the best Antivirus program out there? has extensively reviewed the anti-virus softwares available in the market today and check out their verdict.


1. BitDefender
2. Kaspersky Anti-Virus 2010
3. Webroot AntiVirus with SpySweeper
4. Norton AntiVirus
5. ESET Nod32 Antivirus
6. AVG Anti-Virus
7. F-Secure Anti-Virus
8. G DATA AntiVirus
9. Avira AntiVir
10.Trend Micro

That's it? What happened to the anti-virus I'm using?

11.AVAST! Antivirus with Anti-Spyware (Almost made the cut)

13.McAfee VirusScan (only made it to the 13th)

23.F-Prot (Never heard of it before but it sadly ended at the last place)

So how did your antvirus software fare against the others? Read the full review here

I guess now we have an idea what to look for the next time we need an antivirus eh?

5 Best Ways to Backup Data

This morning I just lost all the my pictures in my camera. It was all the pictures I took for the entire week. They weren't just any pictures, they were awesome picture of my kids, my wife and me. Part of it was my fault. It was a new camera and I haven't had time to get used to it yet. I accidentally erased all those wonderful pictures. It was a feeling of absolute loss. All my precious captured moments were now gone. Poof! Just like that. I felt so stupid because on that same day I was just thinking of uploading them to my personal blogs and to my facebook account. Now there's nothing I could do. I wanted to throw my stupid camera away (Good thing I didn't). My point is, if I felt that so badly about losing pictures in my camera, I bet you'll feel even worse if you lost all you important files, document, pictures, or music that are stored in your computer. That's happened to me once or twice before but I'd like to help you to avoid all that. What you can do to avoid this. You can try out some or all of them.

External Hard drive
This is one of the most recommended types on backup. One that I'd recommend to anyone myself.. Having an external hard drive is cheap. $75 for a 250GB USB external drive. You can carry it anywhere and use it with any computer. It can store so much information. Some actually have an automatic backup software that allows you to schedule backup on regular basis ensuring that you are always up to date. The down side to external hard drives is that a lot of people think it's a bit pricey. There are other options though.

USB Flash Drive
Also known as a thumb drive, this small device is a whole lot cheaper and easier to carry around than an external Hard Drive. Many people find it stylish to use it as keychains or pendants. It's even become a necessity for a lot of students because of its portability. The USB flash drive is the best option if your looking for a smaller cheaper storage device. 16GB is the biggest you can get for a device like this. This should be enough for a few pictures and music.

Optical drive
I've been saving my files to CD's and DVD's since the turn of the century and for most people they find it more convenient to save files on a disc. The problem with writing to discs though is that CD's and DVD's are so fragile and have so little space for backup. Burning information also takes a while. A standard CD has a diameter of 120 mm and can hold up to 80 minutes of uncompressed audio (700 MB of data). A DVD-R typically has a storage capacity of 4.71 GB.

Online Backup
I actually wrote about this before. An online data backup like Dell Datasafe is for people who don't want to spend to much and don't want to carry around a bulky hard drive, a tiny Flash Drive, or don't want the clutter of discs. Online backup is perfect for a purely electronic way of backing up data. This is actually the last thing I'd recommend to anyone because you would have no access to your files if you don't have internet connection.

Separate Partition
It's a bit advanced, but creating a separate partition in your internal hard drive for backup has been a technique done by my ancestors even before I knew what a computer was. But creating a separate partition is easy once you learn it. This allows you to have a backup inside your own computer. When the time comes that there's a need for a re-format or a Windows Re-installation, all your files will be safe in your other partition.

So the next time you get in front of your computer, ask your self if you already have backup for your files. You never know when you'll need it.

Computers Packed in Bamboo

Dell is going green with it's packaging. Back in November Dell announced it's shipping its Dell Inspiron Mini 10 and 10v netbooks in packaging made from bamboo, a highly renewable material that serves as a great alternative to molded paper pulp, foams and corrugate often used in packaging. Dell is First in the PC Industry to Introduce Packaging Made from Bamboo; Bamboo is Sustainable Alternative to Paper, Foams and Corrugate Packaging. LINK

What's good about Bamboo Packaging?

"It's an exciting, sustainable alternative. It grows super fast (up to two feet a day), promotes healthy soil and has a tensile strength greater than steel (!), making it great for protecting our cute little Inspiron Mini 10s in transit." - Michelle m.

1.) So it Grows fast..
2.) It's Strong..
3.) And Easy on the environment.
Dell plans to increase this type of packaging not only for the inspirons systems but for the other laptop lines as well.

What do you think of Bamboo packaging?

Studio XPS 16 Throttling

I've been following this issue with STUDIO XPS 16's since it was posted in a few months back and I'm happy to announce that Dell already has a solution for it. Mr. Todd S. from the">Direct2Dell blogs has posted the solutions.

The Symptoms
Symptoms usually occur during gaming or other stressful applications. Can be in the form of extremely large stuttering under certain conditions. Even if these slow downs do not occur it is very likely you could see a performance boost by allowing the laptop to run properly, given a modern game. A quick test is to run on battery, giving the system a few min's to settle, and see if performance is improved.(as per atlstang)

The Cause
This Studio XPS 1645 throttling issue is a limitation related to the 90-watt adapter. (as per
DELL-Todd S)

The Solution
The resolution is to update the system BIOS, and for some, replacing the 90-watt adapter with a 130-watt adapter.
We released BIOS update A07 for the Studio XPS 1645 system and began shipping 130-watt replacement adapters to affected customers on February 12.(as per DELL-Todd S)

So if you're having some problems playing games or running applications with your STUDIO XPS 16 when your AC adapter is plugged in, you might just be experiencing this same issue.

Dell Aero Smartphone

When the I-phone came out I began to wonder if the other computer manufacturers, like Dell, would follow suit. Now it looks like Dell's finally entering the modern US smartphone market. Formerly known as Mini 3, Dell and AT&T introduces the DELL AERO.

*5 MP camera
*3.5" nHD display
*The lightest Android smartphone
*Flash Lite support
*Can connect to 20,000 AT&T Wi-Fi Hot Spots
*Hands-free onboard GPS system
*Find out more

I was a bit skeptic about it at first but after finally confirming it the DELL AERO is real!
Unlike the Alienware Android Phone which is still non-exsitent as of the moment.

Adamo XPS gets it's own website

The world's thinnest laptop gets get's it's own website. That's right. Instead of going through the all the mess of we can just go directly to and view everything we want to know about the ADAMO XPS. This was to make Adamo XPS more accessible and well, better marketing for Dell I guess.

What's so Great about the Adamo XPS?
*The laptop is only 9.99mm thick
*13.4-inch wide HD display.
*the keyboard seemingly dissapears in the display
*One-touch capacitive touch release....
*Just watch this video and see how Cool it is!

STUDIO XPS 435T/9000 UPS issues

An uninterruptible power supply, also uninterruptible power source, UPS or battery backup, is an electrical apparatus that provides emergency power to a load when the input power source fails.
From Wikipedia, the free encyclopedia

We found out that STUDIO XPS 435T/9000 has challenges when connecting to majority of UPS because of certain sine wave compatibilities. Luckily we also found some answers online


Some XPS desktop systems connected to a UPS (Uninterruptible Power Supply), may turn off or drop power when the UPS is running on its internal battery. This issue is noticed with line interactive UPS units that output a squared, stepped approximated, or quasi sine AC waveform while on battery power. Dell recommends to use UPS that output a true sine waveform while on battery power. Some models are suggested below:

*APC Smart-UPS 750VA USB & Serial 120V, Part number SUA750
*APC Smart-UPS 1000VA USB & Serial 120V, Part number SUA1000US
*Dell 2200VA - 120 Volt UPS, Part number GU085
*Dell 1500VA - 120 Volt UPS, Part number 2K481
*Dell 750VA - 120 Volt UPS, Part numbers U6829
*TrippLite SmartPro 750SLT - UPS - 500 Watt - 750 VA 60Hz AC 120V, Part number SMART750SLT

also a similar answer from APC Forum.


"...Yes, the BackUPS line of products output a psuedo-sine wave, which is somewhere between a sine wave and a square wave. Lately, power supplies have been incorporating PFC technology to meet European regulatory requirements and they don't always work with the psuedo-sine wave. In particular, the XPS 9000 does not seem to like it. You would be better served with a SmartUPS."

So there you have it. If you plan to buy a UPS for your system purchase a SmartUPS just to be sure.

Dell XPS : SSD vs HDD : solid state drive

Have you ever thought what's the difference in performance between a Solid State Hard drive and a regular Hard Drive? This Video says it all. The laptop on the left is the one with a Solid State.

Alienware to Replace XPS

There's been rumors going around that the XPS line is soon to be phased out and that DELL intends to make Alienware it's primary gaming line. We even hear stories of XPS users who wanted their computer replaced because of repeated hardware issues, and got an Alienware model for a replacement instead of an XPS. And in the DELL website, STUDIO and STUDIO XPS are already put in the same category. This is really troubling, but before we make anymore speculations, what is Alienware anyway?

Here's an old Alienware TV ad. Featuring no other Superman!

Established in 1996, Alienware assembles high performance desktops, notebooks, and workstations. According to employees, the Alienware name was chosen because of the founders' fondness for the hit television series The X-Files, hence the theme to their products, with names such as Area-51, Hangar18, m15x, and Aurora.

Alienware was originally established to tap a niche in the high performance game market, which back then was not on the radar of the major PC manufacturers such as Dell. Since high-end hardware was not widely distributed, the company's founders formed an OEM which sold personal computers with the highest performing hardware and settings according to benchmarks. The company products are also differentiated by their science-fiction based designs.

Dell considered buying Alienware since the year 2002, but did not take any action until March 22, 2006, when it agreed to purchase the company...
On June 2, 2009, The M17x was introduced as the First Alienware/Dell branded system. Alienware now represents the premium performance space in Dell’s consumer family of products.

From Wikipedia, the free encyclopedia

As of now we can't say for sure what fate DELL has for Alienware and XPS. It's either they phase out one or the other just like they did with the good 'ol DIMENSION systems or they might just decide to put them both into one category and one support department for both lines. We can only wait and hope they don't make it more difficult to get technical support than it already is.

Would you prefer an XPS or an Alienware?

9-Cell battery

If you bought a laptop from dell, the default battery for it is usually just a 6-cell battery. A 6-cell will only last for around 2-4 hours depending on use, but a 9-cell can last up to 4-6 hours. Aside from that, there are several advantages that a 9-cell battery has over a 6-cell.

Advantages of a 9-cell battery:

1. More usage time
It can store more power which will result in more usage time. This comes in handy especially if you're using your computer for travel.

2. Cooler system
Since it's a bigger battery, the laptop will be raised a few degrees, giving space underneath the laptop for more airflow and a cooler system

3. It's Ergonomic
Raising the backside of the laptop a few degrees, people who type on their portables won't have to worry about that flat awkward position anymore.

There are other advantages but then getting a 9-cell is better for the usage of the system than a 6-cell. The only disadvantage I could think of is that it's a bit heavier and it might not look good on the laptop since it's bulkier. But choosing over use-ability and good looks, I'd go for a better performance system than a good-looking one.

Hardware Diagnostics for Dell Laptops

I spoke to an I.T. guy the other day, we were trying to fix an XPS laptop for a client. He was at a loss but he thinks the computer was having a problem with the Hard Drive. I asked him if he'd already done a Hardware Diagnostics. It turned out that this guy, who's been working with computer for ten years, had no idea that DELL LAPTOPS had it's own diagnostics feature which is called the PRE-BOOT SYTEM ASSESSMENT (PSA). After running it, we proved that it was really the HDD. We got the error code 2000-0143. Fortunately the owner of the computer has backup for his files and the laptop was still under warranty. Dell agreed to replace the hard drive immediately right after we gave the error code. That saved us a lot of time on the phone. This is how we did it. How to run the PRE-BOOT SYTEM ASSESSMENT (PSA) 1. The computer must be turned off first. If you can't turn it off, just hold down the power button for a few seconds, the laptop is sure to turn off. 2. Now that it's off, hold down the FN KEY and Press the POWER BUTTON. Just Press the POWER BUTTON once while still holding down the FN KEY.
3. Let go of the buttons when you see the PRE-BOOT SYTEM ASSESSMENT (PSA) on the screen is already running. 4. Just wait for the diagnostics to finish. Answer the questions being asked on the screen, then write down any error message that comes up, then proceed with the remaining test. 5. If there is an error, that particular part that failed may need to be replaced. If all test passed, the issue your computer is having may not be a hardware issue. Consider doing an Operating System Re-installation if all test passed.

The 'World's Fastest' Graphics Card

The Sapphire Radeon HD 5970 4GB OC carries the torch of the HD 5870, naming itself as the fastest graphics card ever, but will it work with your DELL XPS computer?

Well according to discussions from the DELL FORUM It's available for several Alienware models but no mention of XPS. It seems Dell is on its was to making Alienware its only Gaming System line, and leaving the XPS brand as a purely luxury line of systems. Nonetheless, this video card looks monstrous. One person even said It looks like it could fly!

Dell Datasafe Online: Backup your files

As a gamer, for me the #1 rule of gaming is "Always Save Your Game". Rule #2 is "Save as often as you can!". Hahaha! But seriously, one of most painful thing that can happen to you and your computer is for the computer to crash without you having any backup. Tsk tsk.. Your files in the computer are not covered by any insurance nor is it covered by your regular Hardware Warranty. This article from PC911 explains it better:

Backing up data - why you need to do it
This is one of the most important, yet also one of the most neglected areas of computing. Backing up your data should be at the top of your computer maintenance list, right next to Virus Protection. Without data backup or virus protection, you are running the risk of losing your data. And it will happen, don't think that you don't have to worry about it.

Why should you back up?
Data loss can happen in many ways. One of the most common causes is physical failure of the media the data is stored on. You probably have everything saved on your PCs hard drive. That hard drive will not live forever. To quote a friend of mine, "there are only two types of hard drives - the ones that have failed and the ones that will fail." Yes, normally hard drives will live for years without incident. But eventually they will die. It might happen gradually, by more and more bad clusters accumulating until most of the drive is unusable. Or it might happen suddenly, the hard drive just dies without warning.

Another bad storage media are floppy disks. They are good for temporary storage and maybe transporting information, but not for permanent data storage. I've lost count of how many floppies I've tossed because they were bad. And I have talked to countless people who saved valuable data to a floppy only to find out when they needed to access it that the floppy was bad and the data inaccessible.

Another possible cause for data loss is power failure or spikes. It can result in loss of the document you are currently working on because you did not save it before the power failed and your PC shut down, or in loss of your entire hard drive because a power surge fried your motherboard and destroyed the file allocation table of your hard drive.

Also worth mentioning is data loss through virus attacks. There are plenty of nasty computer viruses out there that will delete files on an infected machine. That's why Virus Protection is just as important.


What is DataSafe Online?

Dell DataSafe Online helps protect your music, photos and other important files by placing backup copies on a secure storage site using your internet connection.

You can restore your data with Dell DataSafe Online if you lose your original files as a result of Virus attack, Accidental file deletion, Hardware failure, Natural Disaster, Fire, Theft, Etc.

What's great about DELL DATASAFE ONLINE is that you can trust DELL since it's a big company, and you'll know who to go after if important files in your backup account gets leaked. But there's been no incident like that as far as I know.

Another thing I like about it is that right now you get a FREE 1 year trial of 2GB storage space!

But as for myself I'd rather save my stuff in an EXTERNAL HDD, or a THUMB DRIVE. Atleast knowing about DELL DATASAFE ONLINE gives us more options to secure those files that are important to us.

DELL XPS: 3D experience

I watched Alice in Wonderland on 3D I-Max theater yesterday with my wife. It was awesome! When I got home and got in front of my computer I started wondering, what if I can have the 3D experience in my home. I started searching and what do you know, it's actually possible! 

Tired of living in a 2D world? Give your eyes something to talk about with the complete 3D solution from Dell XPS and Alienware!

Dell and Alienware systems with Samsung SyncMaster 2233RZ LCD and NVIDIA® 3D Vision™ kit delivers the complete solution for the most immersive gaming experience. Transform hundreds of PC games, 3D movies, and digital photographs into an eye popping, interactive experience. Just slip on the stylish glasses and see characters and environments come to life on the screen. Don’t just watch the action, be a part of it in full stereoscopic 3D.

Everything you need to know about having 3D on your Dell Computer.

Subwoofer: XPS notebook

Blending power with elegance, the Dell Studio XPS 16 delivers the ultimate multimedia laptop experience, providing superb performance and design.. plus it has an integrated SUBWOOFER!

The subwoofer is located around this area..

Cinematic Sound
For extraordinary sound quality, the Dell Studio XPS 16 has premium speakers with an integrated subwoofer and 5.1 Dolby Digital output.


Dell Recycling : Save The Planet

Electronic waste is an underestimated environmental problem. Every day a vast number of electronic and electronic devices end up as waste; some of them ready for scrap, others just obsolete. All this is gradually mounting up to a serious environmental problem, which has so far failed to attract the public interest.

What is e-waste?
E-waste is a term used to cover almost all types of electrical and electronic equipment that has or could enter the waste stream. Although e-waste is a general term, it can be often considered to cover TV’s, computers, mobile phones, white goods (fridges, washing machines, dryers etc.), home entertainment and stereo systems, toys, toasters, kettles – almost any household or business item with circuitry or electrical components with power or battery supply.

Why is e-waste growing?
E-waste is growing exponentially simply because the market in which these products are produced is also growing rapidly as many parts of the world cross the so called ‘digital divide’. For example, between 2000 and 2005, the Organisation of Economic and Cooperative Development (OECD) notes a 22% growth in Information Communication Technology (ICT) in China1. Furthermore, China was the 6th largest ICT market in 2006, after the US, Japan, Germany, UK and France.2 This is astounding when one considers that just ten years ago, under 1% of China’s population owned a computer3. Computers are only one part of the e-waste stream though, as we see that in the EU in 2005, fridges and other cooling and freezing appliances, combined with large household appliances, accounted for 44% of total e-waste, according to UNU’s Study supporting the 2008 Review of the Waste Electrical and Electronic Equipment (WEEE) Directive.4 Rapid product innovations and replacement, especially in ICT and office equipment, combined with the migration from analogue to digital technologies and to flat-screen TVs and monitors, for example, are fuelling the increase. Economies of scale have given way to lower prices for many electrical goods, which has increased global demand for many products that eventually end up as e-waste.

How much e-waste is there?
Because so much of the planet’s e-waste is unaccounted for, it is difficult to know exactly how much e-waste there is. Moreover the types of e-waste included in government-initiated analyses and collection programs is different across the world: the EU has 10 distinct product categories, whereas in Northern America it is typically limited to Information and Communication Technology (ICT) products and televisions, and in Japan to 4 product categories including TVs, air conditioners, refrigerators, and washing machines. Nevertheless reasonable estimates are in the order of 40 million tons p.a., which is enough to fill a line of dump-trucks stretching half way around the globe. A recent review of European legislation on e-waste, known as the “Waste Electrical Electronic Equipment (WEEE)” Directive (mentioned earlier), highlights that in Europe alone in 2005, there was between 8.3 and 9.1 million tons of e-waste, tendency rising. In Australia, with an average of 22 electrical items per household, the Australian Bureau of Statistics has estimated that in the next 2 years, most of the 9 million computers, 5 million printers and 2 million scanners in Australian homes will be replaced9. In the US, The Environmental Protection Agency (EPA) has reported that the US generated 1.9 to 2.2 million tons of e-waste in 2005, with only 12.5% collected for recycling

StEP = Solve the E-waste Problem
As personal computers have become common in most homes, there is a growing concern about the environmental impact of old computers, computer parts and other electronic products. When you are ready to dispose of your old PC and computer-related devices, just visit DELL RECYCLING

Also visit for more information on how to recycle other electronic devices.

In summary, we can see that e-waste is a global concern because of the nature of production and disposal of waste in a globalized world. We can also see that although it is difficult to know exactly how much e-waste there is, we do know that large amounts end up in places where processing occurs at a very rudimentary level. This raises concerns about resource efficiency and also the immediate concerns of the dangers to humans and the environment. There is a long and sometimes complicated chain of events in the e-waste problem, beginning from an idea that someone has for a new product and then its production, ending in its purchase and eventual disposal by the end user. By engaging with various stakeholders and relevant scientific wisdom within this chain of events, we are on the way to Solve the E-waste Problem (StEP).

Microsoft Office 2010

Yes, the next installment to the Microsoft Office series is due to be out sometime JUNE. It's supposed to change the way we use our office applications.

Hmmm.. What if Microsoft Office... was a summer blockbuster action movie?

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But seriously, If you want to know more about MS Office 2010 Click Here to go to the official Microsoft Office site. It's still on Beta Version though.

Adding Hard Drive to your XPS Desktop

Okay, so this video from actually shows a dimension desktop, but you see installing a hard drive to XPS computer is basically the same thing. If you look inside your dell computer you'll see the same basic elements.

STUDIO XPS 1640 Unboxing & Review

I found this fun video by Chris ~BrownFamily004~when he first got his XPS. Here's what he thinks of it. This, by the way, was the coolest review of the Studio XPS 1640 that I've found on Youtube. Bravo Chris.

Do you still remember the first time you got your computer? How did you feel about it?

Windows 7 Batteries Recall

Are you having issue with your laptop's batteries that run on Windows 7? Areyou getting Windows error messages saying that you battery life is running out? Is you XPS laptop having these issues and is still under warranty?

Dell just recently released an advisory saying that they would recall or "Capture" systems that are having this particular issue. Apparently nobody knows what's going on. There are several fixes suggested through the net like BIOS update, Chipset update or just battery replacement but nobody seems to know what's going on. Well atelast not yet. This issue doesn't seem to bee isolated to dell computers either. Other brands and models experience it as well but i's only those running Windows 7.

Personally, I've seen this issue other people's laptops. Dell tech support says they can only replace the battery if it's within one year from the date of purchase. So this recent development changes the rules a bit.

If you're having this issue, or if you know anyone having this same issue please pass the word and don't be afraid to call XPS Tech Support 1-800-232-8544.

For more information about Dell laptop batteries, read this: DELL BATTERY FAQ's.

Windows 7 for Starters (Re-post)

Windows 7 was released October last year, and Dell ended its free Win7 upgrade Jan 31, but a lot of people have just upgraded or will be upgrading to Win7. If I had a penny for every person who ask me what's the difference of Vista to Win7, I'd probably have about hmm.. $10.

So for all those who's still wondering what's new with Windows 7 and if it's worth upgrading to, I'm reposting this video from techno buffalo. Enjoy.

Studio XPS 1340 e-SATA Drive

Studio XPS 13 e-SATA Drive

There has been news that some e-SATA External Hard Drives are having issues being detected by the STUDIO XPS 13(1340)



1. If you have another computer that has e-SATA connection, try connecting your external Hard Drive to that computer first and see if it works.

2. Check your Hard Drive's manual for any special instructions or firmware installation if one is needed.

3. Go to or click on the STUDIO XPS 1340 drivers link on the sidebar of this site. Download the latest BIOS and CHIPSET drivers.

4. If that still doesn't work, then feel free to call Dell's Technical Support. 1-800-232-8544 or visit the chat support at

Sometimes it could be really frustrating when your new computer doesn't work right off the bat. Then you have to wait for Dell or Microsoft to fix the darn thing. So for now, I would suggest you get an external hard drive that doesn't use e-SATA connection, or one that has both features to be on the safe side. It's just like when the 64-bit OS started out. A lot of things wouldn't work on it at first, just had to wait a few years for all the other software and hardware to catch up.

Windows 7 Upgrade (updated!)

Note: It's funny that I just posted yesterday about the, but then I found out today that the registration for the free upgrade ended January 31, 2009!

But there is still a way that you might get the disc from Dell.
You just need to call DELL's customer care dept. and meet the following conditions.

Dell Customer Care Department can still send you your free Windows 7 Upgrade for the ff reasons:
- If a system is eligible for Windows 7 Upgrade, purchased by 1/31/2010, and within the Dell return period (which is usually 21 days form the invoice date.)
- If a system is eligible for Windows 7 Upgrade, purchased by 1/31/2010, but delivered to teh customer after 1/31/2010, and withing the return period.
- If the customer order was recently cancelled due to incomplete or invalid address or similar reasons.

Dell Customer Care Department WILL NOT send you your free Windows 7 Upgrade for the ff reasons:
- If a system is not registered on the Windows 7 Upgrade website by the 1/31/2010 deadline.
- If a system is registered but the Windows 7 Upgrade
Kit was not ordered by the 1/31/2010 deadline.

So there you have it. You can just call DELL's Customer Care department 1-800-624-9897 or 1-800-964-8321 and if you're still qualified you can ask for your free copy of WIN7 upgrade courtesy of DELL.

Free windows 7 upgrade

If you don't already know, Dell is giving out free windows 7 upgrade discs for your XPS computer. Yes, you heard me right. But..! Yes, there's always a but. you can get the free upgrade discs but only for computers purchased on a certain period of time.

"To be eligible for the DellTM Windows® 7 Upgrade Option program, you must purchase a Dell system between June 26, 2009 and January 31, 2010 that meets the following criteria:
Your system must have one of the following operating systems Windows Vista® Home Premium, Windows Vista® Business, or Windows Vista® Ultimate factory installed OR have Windows XP pre-installed with Windows Vista Business Bonus, or Windows Vista Ultimate Bonus.
The system must be included in the list of Eligible Systems for an upgrade."

Here's a list of models that are eligible:

Desktop Laptop
Inspiron Studio XPS Adamo Inspiron Studio XPS
537,537s One 19 625 13 14 (1440) 14z (1440) 1530
545,545s Hybrid 140G 630   15 (1545) 15 (1555,1557) 1330
546,546s XPS 435T/9000 730x   13 (1320) XPS 13 (1340)  
530,530s XPS 435MT 460   17 17 (1735,1737,1745,1747)  
537,537s 537,537s 537,537s   537,537s 537,537s  
531s 540,540s One A2420   1318 XPS 16 (1640,1645)  
518 XPS 8000     1525 1536  
519       11z (1110) 1537  
One 19       14z (1470) 14(1450,1457)  
400 (ZinoHD)       15z (1570)    

Ofcourse the upgrade disc you'll recieve will depend on the windows Vista version that you already have. If you have Windows Vista Home premium, The windows 7 disc you will get is Windows 7 Home premium. If you had Windows Vista Ultimate, you will get the Windows 7 Bussiness.

So to get more Information about free upgrade, just go to or you can just call Dell's customer service 1-800-624-9897.

Does this post seem like I'm promoting Dell? Well in a way maybe I am because I've been a dell user for many years now and I can say I've had a great experience using them especially the XPS line which is just more than eye-candy. I want other XPS users to enjoy the same thing. So if you have any questions you can just post a comment, or email me at

Dell Backup Discs... for free!

Is your warranty expired and Dell is asking you to buy discs that you lost a long long time ago?

"Dell Customers can now request a set of backup discs containing the factory-installed operating system as well as the device drivers and utilities specific to your system."

+ Requests are limited to one (1) set of backup discs per system purchased.

+ The backup discs requested must match the operating system that was factory installed on the original order.

"Please note that Dell will provide you the most up to date Resource disc available, containing the latest drivers and diagnostic tools currently being shipped on new systems. Due to the frequent updates, this Resource disc may not have all the drivers needed for your specific system, especially if it is over one (1) year old."

These are the exact words from DELL's website:

So don't be shy, fill up the form and just sit back and wait for your free copy of your dell backup discs.


Lots of people I spoke to had problems with windows XP not booting up completely. Loading gets stuck at the Windows XP loadign screen with the black background and green bars moving from left to right. In this case, the boot sector of the OS has already been damaged or corrupted.

Now, unlike windows Vista or Windows 7 that has a STARTUP REPAIR option. The only thing we can do for XP is run FIXBOOT in the recovery console.

"The fixboot command is a Recovery Console command that writes a new partition boot sector to the system partition that you specify."

Just type FIXBOOT C: at the command prompt of the recovery console, then press ENTER on your keyboard. This will write a new BOOT SECTOR and after the process is done, just type EXIT then press ENTER on the keyboard.
The computer will restart and you should be able to boot to windows normally.

Installing and Upgrading Memory

This is a video about laptop memory, but the fact about upgrading memory can be applied to both Desktops and Laptops.

Upgrading memory is really cheap nowadays, but newer computers now, especially those that run on 64-bit systems, can go up to 24GB of RAM!! Makes me feel like the 4GB on my computer, which was the most a computer can get 4 years ago, isn't big enough at all.. Hayz!

How much RAM can your computer handle?


This is Dell's new monster computer. Also known as STUDIO XPS 435T It runs of Intel Core i7, 6 slots of DDR31066MHz RAM which can take up to a whopping 24GB of memory! Compatible with PCI Express Gen2 x16 video cards, and a 475W power supply which can handle the toughest games available. And unlike it's predecessor 435MT, this system will give you the flexibility to install a 32-bit or 64-bit Operating Sytem and a whole lot of etceteras.
Just watch the Video to find out more.

Note: The quality of this video isn't too good. I'll try looking for a better one.

Dell Factory Image Restore

Most software issues are very complicated and even if you do resolve them there is still a chance that it has already done damage to your operating system. In this case the easiest way to fix the problem is to format the hard drive all together. But formatting can be tough and the choosing the right drviers to install is even trickier and the entire process can take up more than 2 hours of your time. That doesn't include the time you have to spend installing the programs that came from the factory one disc at a time.

Good thing dell computers nowadays have have a factory image built in to the hard drives. If you can successfully access the factory image, you can restore your computer back to factory condition in just a little over 15 minutes, and you won't have to install the programs and drivers one at a time. The factory image will also automatically install programs and drivers that came from the factory. So in less then half an hour, you would have a working computer which is as good as you first got it.

How to access the factory image?

Visit this link:

or contact Dell Technical Support.

I'll see if I can come up with a video post on how it's done, but no promises though. Cheers!

Adamo XPS - the thinnest notebook ever!

WINDOWS 7 for starters

Most new computers now run on Windows 7 but a lot of us still have trouble with this new Operating System which is so alien for XP users like me. This video by techno buffalo shows us the newest stuff Win7 can do.


This blog is dedicated to the DELL XPS customers as a resource site. This website is not affiliated with DELL Corporation in anyway. This site is purely created by a dell fan (myself) to help other DELL XPS owners like me. I